Only users who are part of your Zoho Mail organization can send emails to this group. Organization groups are ideal for internal communication between the employees within your organization. Now, a copy of any emails sent to the group will be forwarded to all the members of the group.
Instead of giving out an email address of a single person, you can create a public group and add all your client team as members. When a group is set to Everyone, it allows anyone to send an email to the group address. This kind of group is ideal for roles that involve external communication like HR, PR, marketing, support, and so on where the group email address has to be exposed externally so that anyone can contact and communicate with the organization.įor example, say your company has a sales team where your prospects send their queries. Public email groups are generic email addresses that can be accessed by anyone inside or outside the organization. After getting added by a Zoho Mail admin, the moderators of a group can add new members. A group can have multiple members and moderators. Zoho Mail offers different types of groups to fulfill different requirements of an organization.
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